Last Updated: July 2026
Provider: Paraluman Digital
ABN: 11 634 142 724
Location: Sydney, NSW, Australia
Contact Email: support@paraluman.com.au
1. Introduction
Paraluman Digital (“we“, “us“, or “our“) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and manage your data when you visit our website, including our portfolio, case studies, service pages, and demo areas (collectively, our “Sites“), purchase or download our digital templates, themes, or modules (our “Digital Assets“) via third-party marketplaces, or contact us directly.
By using our Sites, purchasing our Digital Assets, or communicating with us, you consent to the collection and use of your information in accordance with this Privacy Policy.
2. The Information We Collect
We only collect personal information that is reasonably necessary for us to conduct our business activities, deliver products, and provide professional services.
Because financial transactions occur via secure, third-party checkout gateways (such as HubSpot, Etsy, or Stripe), we never see, collect, or store your credit card or financial details. However, we do receive non-financial transaction details to verify your licence and provide product support:
- Identifying Details: Your name, company name, business email address, website URL, and unique platform identifiers (such as a HubSpot Portal ID).
- Support Communications: Any details, attachments, screenshots, or system access credentials you voluntarily share when you submit a support ticket, request a template patch, or fill out an inquiry form on our website.
- Technical Data: Standard, non-identifying technical data regarding how you navigate our website and demo pages, collected via cookies or web analytics.
3. How We Use Your Information
We use your data strictly to:
- Verify, manage, and enforce your software licences.
- Respond to custom service inquiries and technical support requests.
- Deliver updates, bug fixes, and critical notices regarding your purchased assets.
- Comply with our Australian tax and bookkeeping obligations (including tracking and reporting GST for Australian transactions).
4. Sharing Your Data
We respect your privacy and do not sell, rent, or trade your personal information with third parties. We only share information with trusted third-party service providers (such as our CRM, client communication tools, or ticketing systems) as necessary to run our business. We may also disclose your information if required to do so by law enforcement in Australia.
5. Data Storage and International Transfers
We take reasonable technical and administrative steps to keep your data secure. Because we operate globally, some of our third-party storage servers, databases, or service providers may be located outside of Australia (such as in the United States). By using our services, you consent to the transfer and storage of your information outside of Australia.
6. Your Rights under the Australian Privacy Act 1988
As an Australian-based business, we respect your rights under the Australian Privacy Principles. You have the right to access the personal information we hold about you, request corrections to incorrect data, or ask us to delete your records.
Please note that we may be legally required to retain certain records for tax, bookkeeping, and transaction histories even if a deletion request is made.
To make a privacy request or lodge an inquiry, please contact us at support@paraluman.com.au.