Terms of Use and Service

Last Updated: July 2026
Provider: Paraluman Digital
ABN: 11 634 142 724
Location: Sydney, NSW, Australia
Contact Email: support@paraluman.com.au

1. Introduction

Welcome to our website. This website is operated by Paraluman Digital (“we“, “us“, or “our“). These Terms of Use and Service (“Terms“) govern your access to and use of this website, including our portfolio, case studies, service pages, and demo areas (collectively, our “Sites”), as well as any digital templates, themes, or modules purchased or downloaded from us (our “Digital Assets”).

By accessing our Sites or purchasing our Digital Assets, you agree to be bound by these Terms. If you do not agree, you must immediately stop using our Sites and Digital Assets.

2. General Website Use & Intellectual Property

  • We encourage you to explore our portfolio, read our case studies, and learn about our services. You may view and print content from our Sites for your own personal, non-commercial evaluation purposes.
  • All intellectual property rights (including code, proprietary design layouts, graphics, branding, and written content) on our Sites belong to us. Any other use, reproduction, copying, or scraping of our design work or portfolio content is strictly prohibited without our prior written consent.
  • Our website may contain links to external websites for your convenience. We do not control, endorse, or take responsibility for the accuracy, security, or currency of those third-party sites.

3. Marketplace Assets & Licensing

If you purchase or install our pre-built themes, templates, or modules (the “Digital Assets”) via the HubSpot Marketplace, Etsy, Gumtree, or our shop, this section applies to you:

  • We grant you a limited, non-exclusive, non-transferable, revocable licence to use the purchased Digital Asset.
  • Unless explicitly stated otherwise on the product listing, each HubSpot Marketplace purchase grants you a licence to install and use the Digital Asset on a single HubSpot Portal ID.
  • For non-HubSpot templates (e.g., Canva, Figma, or document templates), the scope of use is governed by your specific product listing. Unless specified otherwise in the listing, your purchase grants you a licence to use the asset for your own personal or business purposes.
  • If you are an agency setting up a website for a client, you cannot reuse a single purchase across multiple client portals or client projects. A separate licence must be purchased for each unique HubSpot Portal ID or unique client project.
  • You must not reverse-engineer, resell, sub-licence, redistribute, lease, or bundle our code, design files, or template assets into other templates, software packages, or competing products.

4. Professional & Custom Services

  • If you hire us for custom design, development, migration, or consulting services, those engagements will be governed by a separate, signed agreement or Statement of Work (SOW).
  • In the event of any conflict between these general website Terms and a signed SOW, the terms of the signed SOW will take precedence for that specific project.

5. Payments, Taxes, and Refunds

  • Prices for Digital Assets are as displayed. Depending on the platform you purchase through, prices may be displayed in Australian Dollars (AUD) or other international currencies.
  • If you are purchasing within Australia, Australian Goods and Services Tax (GST) applies to your transaction. If you are an international buyer purchasing in your local currency, you are responsible for any local sales taxes, digital import taxes, or duties applicable in your jurisdiction.
  • Under the Australian Consumer Law (ACL), our products and services come with statutory guarantees that cannot be excluded. If a Digital Asset or service has a “major failure” (e.g., it is fundamentally broken, insecure, or fails to perform its core advertised functions), you are entitled to a remedy (repair, replacement, or refund).
  • Because our Digital Assets are instant downloads, we do not offer refunds if you simply change your mind, purchase the wrong asset by mistake, or find that your team lacks the technical skills to manage the associated software platforms (such as HubSpot, Figma, or Canva).
  • If you encounter a genuine product fault, please contact us first at hello@paraluman.com.au so we can try to patch it. If a refund is required under the ACL:
    • For HubSpot Marketplace purchases, please note that once a refund is processed, HubSpot automatically deletes the Digital Asset, along with any templates, pages, or layouts built using that asset, from your portal.
    • For other platforms (Etsy, Gumtree, direct invoice), the refund will be issued via the original payment method once we verify the fault.

6. Support & Maintenance

To ensure we can support all of our clients fairly, we have clear boundaries around what is included in standard product support:

  • We support bugs where the theme or module does not perform as advertised on a clean, standard platform installation, and we keep the asset compatible with core platform updates (such as HubSpot CMS updates).
  • We do not provide custom CSS/HTML development, styling modifications to match your unique brand requests, general platform training, or troubleshooting conflicts caused by third-party apps or custom code you have added.
  • We operate out of Sydney, Australia (AEST/AEDT). We aim to respond to support inquiries within 48 hours (excluding weekends and Australian national public holidays).

7. Disclaimers & Limitation of Liability

  • Our Digital Assets often function within third-party ecosystems (such as HubSpot or Canva). We are not liable for outages, data loss, or rendering bugs caused by third-party platform updates, API deprecations, or server downtime.
  • Your use of our Sites is at your sole risk. While we maintain high development standards, we cannot guarantee that our Sites or Digital Assets will run completely uninterrupted, secure, or free of viruses or other harmful components.
  • To the maximum extent permitted by law, including the ACL:
    • Our total liability to you for any claim arising out of your use of our Sites or Digital Assets is strictly limited to either the resupply of the services or a refund capped at the total amount you actually paid us for that specific asset or service.
    • We are not liable for any indirect, incidental, or consequential loss, including lost business revenue, interrupted marketing campaigns, or website downtime.

8. Indemnity

To the fullest extent allowed by law, you agree to indemnify and hold us harmless from and against all actions, claims, damages, liabilities, losses, and expenses arising out of or related to your misuse of our Sites or Digital Assets, your breach of these Terms, or any unauthorised modifications you make to our code.

9. Legal Housekeeping

  • We reserve the right to change these Terms at any time without prior notice. The “Last Updated” date at the top of this page will be updated accordingly.
  • We reserve the right to terminate your licence to use our Digital Assets immediately and without notice if you are in material breach of these Terms (such as reselling our code or using a single licence across multiple unauthorised portals or client projects).
  • If any part of these Terms is held to be illegal, invalid, or unenforceable by a court of law, the remaining parts of this agreement will remain in full force and effect.
  • Any delay or failure by us to enforce any provision of these Terms does not constitute a waiver of our rights.
  • These Terms are governed by the laws of New South Wales, Australia. Both parties agree to submit to the exclusive jurisdiction of the courts located in New South Wales, Australia.
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